What information do we collect?
How do we use your information?
- We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
- Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we protect visitor information?
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include GenTent Safety Canopies, LLC. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).Changes to our policy
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.Online Policy Only
Please also visit our Terms and Conditions
section establishing the use, disclaimers, and limitations of liability governing the use of our website.Your consent
Further Detail and "GDPR" Compliance
Except as otherwise noted
is a data controller (as that term is used
EU General Data Protection Regulation(“GDPR”)), which means that we decide how and why the information
you provide to us is processed. This Policy may be amended or updated from time
to time to reflect changes in our practices with respect to the Processing of
your information, or changes in applicable law. We encourage you to read this
Policy carefully, and to regularly check this page to review any changes we
Categories of Information We May Process:
We may Process: your personal
details (e.g., your name); your contact details (e.g., your address); records
of your consents; purchase details; details of your employer (where relevant);
information about your interactions with our content or advertising; and any
views or opinions you provide to us.
We may also Process information
about you from your use of our Services (e.g., the type of device you are
using, the internet service provider, etc.), including your interactions with
content and advertising on the Services.
“Personal Information” means information that is about
any individual, or from which any individual is directly or indirectly
“Process”, “Processing” or “Processed” means anything that is done with any
Personal Information, whether or not by automated means, such as collection,
recording, organization, structuring, storage, adaptation or alteration,
retrieval, consultation, use, disclosure by transmission, dissemination or
otherwise making available, alignment or combination, restriction, erasure or
We may Process the following
categories of Personal Information about you
Personal details: your name; log in details;
password; areas or topics of interest.
Demographic information: nationality; salutation; job
title, company information.
Contact details: postal address; telephone
and/or mobile number; email address; and your public social media handles or
Consent records: records of any consents you
may have given, together with the date and time, means of consent and any
related information (e.g., the subject matter of the consent).
Location information: location data that describes
the precise geographic location of your device (“
Precise Location Data”).
Purchase and payment details: records of purchases and
prices; invoice records; payment records; billing address; payment method;
cardholder or accountholder name; payment amount; and payment date.
Employer details: where you interact with us in
your capacity as an employee, the contact information of your employer
(including name, address, telephone number and email address) to the extent
Views and opinions: any views and opinions that
you or other users choose to send to us, or publicly post about us on social
media platforms or in the Services, including on forums.
We also collect other kinds of
information from you or other sources, which we refer to as “
Other Information” in this
Policy, which may include but is not limited to:
Information about your use of the Services, such as usage data and
statistical information, which may be aggregated.
Browsing history including the websites or other services you visited
before and after interacting with the Services.
Searches for and interactions with e-commerce opportunities, such as
merchants and offers contained in the Services.
Non-precise information about the approximate physical location (for
example, at the city or zip code level) of a user’s computer or device derived
from the IP address of such computer or device (“
Device identification (“ID”), which is a
distinctive number associated with a smartphone or similar handheld device, but
is different than a hardware serial number.
Advertising ID, which is a unique, user-resettable identification
number for advertising associated with a device (e.g., iOS uses the Identifier
for Advertising (or “
IDFA”) and Android
uses Google Advertising ID).
Internet Protocol (“IP”) address, which
is a unique string of numbers automatically assigned to your device whenever
you access the Internet.
Internet connection means, such as internet service provider (“ISP”), mobile operator, WiFi connection, service set
SSID”), International Mobile Subscriber Identity (“IMSI”) and International Mobile Equipment Identity (“IMEI”).
pixel tags, device ID tracking, anonymous identifiers and other technologies,
including information collected using such methods and technologies about (i)
your visits to, and interaction and engagement with, the Services, content and
ads on third party websites, applications, platforms and other media channels
Channels”), and (ii) your interaction with emails
including the content and ads therein (collectively, “
Device type, settings and software used.
Log files, which may include IP addresses, browser type, ISP
referring/exit pages, operating system, date/time stamps and/or clickstream
data, including any clicks on customized links.
Web Beacons, which are electronic files that allow a website to count
users who have visited that page or to access certain cookies.
Pixel Tags, also known as clear GIFs, beacons, spotlight tags or web
bugs, which are a method for passing information from the user’s computer to a
third party website.
Local Shared Objects, such as Flash cookies, and Local Storage, such
Mobile analytics to understand the functionality of our mobile
applications and software on your phone.
certain circumstances and depending on applicable law, some of this Other
Information may constitute Personal Information. Personal Information together
with Other Information is hereinafter referred to as “
of User Information
: We may collect User Information about you from
the following sources:
: We may obtain your Personal Information when
you provide it to us across our Services (e.g., where you sign up for emails,
newsletters, bulletins, webinars or white papers; register for site membership
or create a profile or account on any part of the Services; enter a
sweepstakes, contest, competition or prize draw;; participate in surveys;
perform search queries through the Services; contact us via email, telephone or
by any other means; purchase a subscription, software license or product; or
when you provide us with your business card, etc.).
Relationship data: We may collect or obtain your
Personal Information in the ordinary course of our relationship with you (e.g.,
if you purchase from us).
Data you make public: We may collect or obtain your
Personal Information that you clearly choose to make public, including via
social media (e.g., we may collect information from your social media
profile(s) if you make a public post about us) or through our chats, forums or
communities on the Services.
Content and advertising information:
If you choose to interact with any third party content or advertising on the
Services or Channels, we may receive User Information about you from the
relevant third party.
: We may collect or obtain your Personal
Information from third parties who provide it to us. This may include offline
channels such as through telephone or direct mail efforts; from customers,
vendors, suppliers, third parties, commercially available or publicly-available
sources (e.g., data brokers, data aggregators, public databases, etc.); third
party affiliate network operators; referral sources; social network sites or
services (e.g., Facebook, Twitter, LinkedIn, etc.). If you use a third party
connection or log-in (e.g., Facebook Connect, Twitter, or Google+) to access
the Services, create a account on any part of the Services, access our content
or forward our content to another person, platform or service, we may also
receive your username or email address for those third party services or other
information available about you or collected from you on those services.
of User Information
. We may also create User Information about you,
such as records of your interactions with us and details of your purchase
history, for internal administrative purposes and analysis. We may also combine
data you have provided to us with data obtained from third parties such as
social networks and other data collection entities.
purposes for which we may Process User Information, subject to applicable law,
Provision of the Services to You: providing the Services to you
from GenTent Safety Canopies, LLC.,
(i) offering of contests,
of your personal testimonial alongside other endorsements, (iii) display of
your personal reviews of products or services (iv) management of your account,
and (v) customer support and relationship management.
Surveys: engaging with you for the purposes of obtaining
your views on our Services.
Communications: communicating with you via
any means (including via email, telephone, text message, social media, post or
in person) regarding news items and other information in which you may be
interested, subject to ensuring that such communications are provided to you in
compliance with applicable law; maintaining and updating your contact
information where appropriate; and obtaining your prior, opt-in consent where
required. We may provide direct marketing to you.
Advertising: providing advertising based on your interests
and interactions with the Services and Channels, including using User
Information to serve you advertisements on the Services and Channels, as well
as licensing segments of User Information to third parties.
Audience Engagement: identification and
development of audience engagement, advertising and promotional strategies on
various platforms and channels, both within the Service and on Channels.
User Engagement and Purchases: tracking purchase traffic and
activity across the Service and on Channels, including review of your browsing
history (if available); provision of analytics and measurement of cost of
traffic against money being made.
Marketing to Customers: We may market to current and
prospective customers and their employees who have indicated an interest in
doing business with, or have previously conducted business with, GenTent Safety
Canopies, LLC., in order to further generate and promote our business. Such
efforts include sending marketing emails.
IT Administration: administration of GenTent
Safety Canopies, LLC., information technology systems; network and device
administration; network and device security; implementing data security and
information systems policies; compliance audits in relation to internal
policies; identification and mitigation of fraudulent activity; and compliance
with legal requirements.
Security: electronic security measures (including
monitoring of login records and access details) to help mitigate the risk of
and provide the ability to identify and rectify a security incident.
Financial Management: general business and
financial management purposes, including: economic, financial and
administrative management; planning and reporting; personnel development;
sales; accounting; finance; corporate audit; and compliance with legal requirements
Investigations: detecting, investigating and
preventing breaches of policy, and criminal offences, in accordance with
Legal Proceedings: establishing, exercising and
defending legal rights.
: Subject to applicable law, we reserve the right
to release information concerning any user of Services when we have grounds to
published guidelines or has engaged in (or we have grounds to believe is
engaging in) any illegal activity, and to release information in response to
court and governmental orders, other requests from government entities, civil
subpoenas, discovery requests and otherwise as required by law or regulatory
obligations. We also may release information about users when we believe in
good faith that such release is in the interest of protecting the rights,
property, safety or security of GenTent Safety Canopies, LLC., any of our users
or the public, or to respond to an emergency.
Similar Technologies and Online Behavioral Advertising
may Process your User Information by placing or reading Cookies and similar
technologies on the Services and Channels. For more information, please see
us to assign a unique identifier to you, and relate information about your use
of the Services to Other Information about you, including your User Information
for the purposes of learning more about you so we can provide you with relevant
content and advertising. We and our partners also use these technologies to
analyze trends; administer the Services; collect and store information such as
user settings, anonymous browser identifiers and viewing history; supplement to
our server logs and other methods of traffic and response measurement; track
users’ location and movements around the Services; gather demographic
information about our user base; and to improve our understanding of traffic on
the Services, visitor behavior, and responses to promotional campaigns.
Safety Canopies, LLC., and/or certain third parties may collect information
about you for online behavioral advertising purposes in order for you to
receive relevant interest-based advertising on the Services and on other
websites. We use Online Data as well as other User Information to send you
online behavioral ads. Online Data is aggregated with the Other Information and
data we collect and/or similar data collected by partners to create groups of
users and certain general-interest categories or segments that we have
inferred. We use this information to get a more accurate picture of audience
interests in order to serve ads we believe are more relevant to your interests.
Lawful Basis for Processing Personal Information
may Process your User Information where: you have given your consent; the
Processing is necessary for a contract between you and us; the Processing is
required by applicable law; the Processing is necessary to protect the vital
interests of any individual; or where we have a valid legitimate interest in
In Processing your User Information in connection with the purposes
set out in this Policy, we may rely on one or more of the following legal
bases, depending on the circumstances:
Consent: We may Process your User Information where we
have obtained your prior, express consent to the Processing (this legal basis
is only used in relation to Processing that is entirely voluntary – it is not
used for Processing that is necessary or obligatory in any way);
with applicable law
: We may Process your User Information where the
Processing is required by applicable law;
Information We Disclose to Third Parties
We may disclose your User Information to:
legal and regulatory authorities; our external advisors; parties who Process
User Information on our behalf (“Processors”); any party as necessary in
connection with legal proceedings; any party as necessary for investigating,
detecting or preventing criminal offences; any purchaser of our business; and
any third party providers of advertising, plugins or content used on the
Legal and regulatory authorities, upon request, or for the purposes of
reporting any actual or suspected breach of applicable law or regulation;
Outside professional advisors (such as accountants, auditors, or
lawyers), subject to binding contractual obligations of confidentiality;
Third party Processors (such as analytic providers; data centers;
etc.), located anywhere in the world.
Any relevant party, law enforcement agency or court, to the extent
necessary for the establishment, exercise or defense of legal rights;
Any relevant party for the purposes of prevention, investigation,
detection or prosecution of criminal offences or the execution of criminal
penalties, including safeguarding against and the prevention of threats to
Any relevant third party acquirer(s), in the event that we sell or
transfer all or any relevant portion of our business or assets (including in
the event of a reorganization, dissolution or liquidation);
Any relevant third party provider, where our Services use third party
advertising, plugins or content. If you choose to interact with any such
advertising, plugins or content, information about your activities on the
Services and Channels to provide you targeted advertising based upon your
interests may be shared with the relevant third party provider. If you click or
tap on or otherwise interact with an advertisement, the advertiser may assume
that you meet its target criteria;
Any sponsors of contests, competitions, sweepstakes and prize draws,
or white papers, webcasts or other downloads, the registration data for such
events is to be used by us as part of User Information, and may be shared with
the sponsor and others, subject to this Policy and the sponsor’s privacy
policy. We may also share your information with third party vendors involved in
the administration of such events. For contests, competitions, sweepstakes and
prize draws, please read the official rules or terms and conditions carefully
before you submit your information.